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1. Q Showroom and Back Waters Stage entertainment has been cancelled or postponed through mid September. We continue to monitor and review all of the latest social distancing guidelines and our team is working to prepare our facility for the day we can welcome our guests back.
2. The most detailed interactive Back Waters Stage at Q Casino and Hotel seating chart available, with all venue configurations. Includes row and seat numbers, real seat views, best and worst seats, event schedules, community feedback and more.

Tickets

• Ticket prices will vary by show. All ticket prices are subject to change. Tickets can be purchased online at QCasinoAndHotel.com or at Guest Services in Q Casino.
• All guests will need a ticket to attend a Back Waters Stage event. Any free community festivals hosted on the Back Waters Stage are excluded.
• Guests under 18 years of age must be accompanied by an adult.
• Will Call tickets may be picked up at the Will Call/Buy Tickets booth outside the gates or anytime at Guest Services located inside Q Casino. Will Call/Buy Tickets booth will open when the gates open.
• Upgrades will be available at the show, permitting space is available.

Q Casino Back Waters Stage - Dubuque, IA. A venue vector icon.

Security

• Security checks will be done prior to entering the venue.
• All bags/purses are subject to search.
• Permissible items:
  • Cell phones - Guests are urged to turn off the volume. Please note that some artists may not permit photos or video with a cell phone during their performance.
  • Lawn chairs under 38” in height are permitted if the ticket is a general admission ticket. One chair per person.
  • Purses or handbags no larger than 12” x 12” x 6”
• Prohibited items include but are not limited to:
  • Weapons (including firearms, pocket knives, etc…)
  • Fireworks
  • Animals (service animals are welcome)
  • Coolers and picnic baskets
  • Audio/video recording devices including GoPros and professional cameras with removable lenses
  • Aerosol cans
  • Glass of any kind
  • Strollers and wagons
  • Laser pointers
  • Umbrellas
  • Wallet chains
  • Illegal substances of any kind
  • Electronics other than cell phones including but not limited to laptops, iPads, Kindles, video games, etc…
  • Outside food or beverages
  • Any garment displaying the words “security” or “police”
  • Bullhorns and noisemakers
  • Signs, flags, banners or posters
  • Backpacks or oversize bags
• Moshing is strictly prohibited.

Admittance

Q Casino Back Waters Stage Seating Little Caesars Arena

• UPON ENTRY: All carry-in items are subject to inspection. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If guests have any items that are not allowed in the venue, said items must be returned to parked vehicles or be discarded in appropriate trash receptacles at the entry gates. Minors under 18 years of age must be accompanied by an adult at all times. Please refer to each event for the specific age limit for entry.
• Re-entry: Re-entry is permitted. Guests must ensure all personal items needed for the event are brought in at time of entry. You must use the exit only gate and re-enter the venue through the entry gates. Upon exiting you must have your ticket scanned out to be able to re-enter. You MUST have a ticket to re-enter. If guests are asked to leave the venue due to a policy violation there will be no re-entry allowed, and no refund issued.

Smoking/Vaping

• Smoking and vaping are prohibited in the concert area. There is a designated smoking area outside of the gates.

Seating

• There will be limited seating in the Turpin Tailgate area on a first come, first serve basis.
• General Admission will not have any seating provided. Chairs may be carried into GA but must be less than 38” in height and are subject to search. Limit one carry in chair per person.

Showtimes

• Gates and showtimes will vary by show. Any changes to the schedule will be posted via social media.

Weather/Cancelled or Postponed Events

• Shows will be held rain or shine, or may be delayed in the event of severe weather. In the event it becomes necessary to cancel, postpone, or reschedule an event; information will be distributed via social media. Information will also be distributed via email to the database or persons who have purchased tickets for the event, if Q Casino has contact information. If a Q Casino Back Waters Stage event is cancelled, refunds may be available. Credit card purchases would be automatically refunded to the card used to purchase within 7 days. Cash refunds must be done in person at Guest Services. If the event is rescheduled, any previous ticket purchased would be honored for the new date or a refund may be requested.

Parking

• Free parking will be available in the main parking lot. Offsite shuttle parking may be available based on needs.

Food & Drinks

Q Casino Back Waters Stage Seating Center

• We will serve beer as well as a selection of mixed drinks outside. Carry ins will not be permitted, even if they were purchased in the casino. Local food vendors will be present and will vary by show.
• Alcoholic and non-alcoholic drinks must be purchased with drink tickets. Drink tickets will be sold for cash only. ATMs will be available.

Accessibility

• Service animals are welcome at Back Waters. A service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals. The handler is responsible for supervising the service animal including toileting, feeding, grooming, and veterinary care. Service animals must be under the control of the handler at all times. If a service animal is out of control and the handler does not take effective action to control it, staff may request the animal be removed from the premises.
• For ADA seating arrangements contact 563-585-3004 or social@qcasinodbq.com.

MidWestOne After Party

Q Casino Back Waters Stage Seating

• We may be hosting a free show in the Q Showroom after select Back Waters shows. The MidWestOne After Party will feature an encore set from the opening act or a local band of a similar genre. Guests of the After Party must be 21 to attend.